Customer Feedback Form

Name*
Email*
Company Name*
Address Details*
Please complete the form below (1 being Unsatisfactory and 10 being Excellent)
Project Proposal How do you rate the quality of our quotation and the price of our services?
Service Quality How do you rate the technical knowledge of our sales team?
Customer Support – Sales Administration How do you rate the Company’s helpfulness, courtesy of staff, speed and correctness of the response to requests, enquiries, complaints?
Install Performance Has your project been delivered and installed to schedule and met your quality expectations?
Project Management How do you rate the project manager on communication and execution from start to finish of the project?
Customer Support – After Sales Support How do you rate our after sales services in terms of staff availability, replacement products/services & helpfulness?
Future Sales How likely are you to continue using Glass and Stainless as your preferred installer?
General Comments: Please make any further comments positive or negative about our services to you as a whole.

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